Details on Shipping and Returns for the Ugly Buffalo Bills sweater – Custom Name Mascot

• Production Time: All orders are processed within 2-3 business days.
• Delivery Time: Expect to receive your order 8-15 business days from the shipment date, not the order date (depending on shipping method). For orders within the US (During peak season, it may take 15-25 working days).
• Returns & Exchanges: Full refund, no questions asked. Defective/damaged items are replaced (no extra fee) within 30 days of purchase.
• Please track your package: When available, we'll send a tracking number with a confirmation email so you can track it online.
• Global Shipping Available: BuffaloBillsFanStore ships to over 100 countries. Rates & fees may vary by location.

Don’t hesitate to email us if you have any questions regarding your shipment! Email US: [email protected]

Tracking

When available, we will send you a tracking number with the confirmation email so that you can track the package online.

Shipping multiple orders

Multiple orders placed on the same day cannot be combined.

Shipping to multiple locations

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

Address changes

Unfortunately, we cannot change the shipping address once an order goes into processing.

Customs charges and delays

Some countries may require import tax, duties, and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.